Help & Support

Meet Our Support Team!

Do you still have questions? Reach out to Camila and Michael at support@thestudentlife.com

Frequently Asked Questions

We can help you have the best student experience.

Navigating life as an international student can be both exciting and challenging. Our mission is to provide you with the resources, guidance, and support you need to thrive academically, socially, and culturally in your new environment.

The dress code varies based on each event’s theme. Some events, like the Welcome Parties, have no specific attire requirements, while others, such as the Halloween or White Party, have themed dress codes. For detailed information on dress codes, please check the event details.

Tickets are non-refundable but can be transferred to another student if desired. Refunds are only available if an event is canceled without a rescheduled date. The refund process will be displayed after you purchase a ticket.

A professional photographer captures moments at every event. A few days after the event, we upload all pictures to our social media pages, where you can easily view and download them if there were made. 

Discover upcoming events and parties on our website and follow our Instagram page @jointhestudentlife for updates. Additionally, we’ll notify you via email when event tickets become available.

Yes, early registration offers lower prices. We have multiple rounds for each event, with Round 1 tickets being cheaper. We also offer combination tickets for select events, granting access to multiple events with a single ticket. Stay updated on special deals and challenges to win free tickets or prizes by following us on Instagram. For more details, refer each event’s information.

Yes, everyone is invited to join! However, please check the event details for specific age requirements.

Find event tickets and pricing details on each event’s page. Discover all upcoming events, and ticket information in our website. Currently, tickets are not sold at the event entrance.

We host a variety of theme parties throughout the semester to cater to diverse student preferences. These include the Semester Kick-offs, Halloween Parties and more. Check out our events on our webiste and Instagram page.

We've been there before

Feel free to reach out to us with any questions or concerns you may have. Our team is dedicated to assisting students like you. We're excited to hear from you and help you out!